The following are the Terms and Conditions (the “Agreement”) which govern your access and use of our online platform through which mental health counseling may be provided (collectively the “Platform”). This website is owned and operated by M3Information (M3, located at 155 Gibbs Street, Rockville, MD United States (contact support@m3information.com). The Platform may be provided or be accessible via multiple websites or applications whether owned and/or operated by us or by third parties, including, without limitation, the website for M3 and its related apps.
By accessing or using the Platform, you are entering into this Agreement. You should read this Agreement carefully before starting to use the Platform. If you do not agree to be bound to any term of this Agreement, you must not access the Platform.
When the terms “we”, “us”, “our” or similar are used in this Agreement, they refer to any company that owns and operates the Platform (the “Company”).
IMPORTANT NOTICE: THIS AGREEMENT IS SUBJECT TO BINDING ARBITRATION AND A CLASS ACTION WAIVER AS DETAILED IN SECTION 7.
ACCEPTING THIS AGREEMENT AND/OR BY USING THE PLATFORM, YOU ALSO AGREE TO THE TERMS OF THE PRIVACY POLICY. THE PRIVACY POLICY IS INCORPORATED INTO AND DEEMED A PART OF THIS AGREEMENT.
The Platform, the website M#, and its related apps (“M3Information / M3Info.AI Intellectual Property”) and all rights, title, and interest, including all related intellectual property rights therein, are owned by the Company, its licensors, or other providers of such material.
“M3Information,” and all related names, logos, product and service names, designs, and slogans (“M3Information Marks”) are trademarks of the Company or its affiliates or licensors. You must not use M3Information Marks without prior written permission from the Company.
Subject to your compliance with these Terms, M3Information grants you a limited, non-exclusive, non-sublicensable, revocable, non-transferable license to:
Access and use the Platform solely for your personal use.
Access and use any content, information, and related materials made available through the Services.
Any rights not expressly granted herein are reserved by the Company.
THIS AGREEMENT CONTAINS A BINDING ARBITRATION PROVISION AND A CLASS ACTION WAIVER. BY USING THE PLATFORM, YOU AGREE THAT ANY DISPUTES WILL BE RESOLVED THROUGH FINAL AND BINDING ARBITRATION INSTEAD OF A COURT PROCEEDING. You waive your right to a jury trial or to participate in class actions.
Arbitration shall be conducted in Wilmington, Delaware, under the American Arbitration Association (AAA) Consumer Arbitration Rules.
For details on the arbitration process, exceptions, and how to opt-out, please see Section 7 of the full Agreement.
Your Subscription May Include
Subscription Types: We offer weekly, four-week, and quarterly subscription plans.
Auto-Renewal: Your subscription automatically renews unless canceled.
Cancellation: You can cancel at any time, but you must cancel before renewal to avoid the next billing charge.
Session Expiration: Unused sessions do not roll over to the next billing period.
Late Cancellation Fees: Missed or late-canceled sessions within 24 hours of the scheduled time may incur a $15 fee.
Notices
We may provide notices to you via email, mail, or by posting them on the Platform. Notices to M3Information must be sent to support@m3information.com.
Governing Law and Jurisdiction
This Agreement is governed by the laws of the State of Delaware. Any legal proceedings must be brought in Wilmington, Delaware.
Last Updated: January 1, 2025.